Download the latest installer
Save the installer to your Downloads folder. Close Innioasis Updater if it is currently running.
This guide helps current Innioasis Updater users refresh their install. Brand new to the Y1? Start at innioasis.app for the full setup.
If your Innioasis Updater hasn’t pulled the 1.8.2.8 release, launches slowly, or you’ve been relying on the older Y1 Helper tool, follow the clean install instructions below. This guide walks you through the supported reinstall on Windows and macOS so you can get back to reliable updates, Smart Drop, Fast Update, and remote control features in one place.
Manual reinstallation is recommended when you see any of the following symptoms:
Use the official Windows installer to refresh Updater on Windows 10 or Windows 11 (64-bit). This fully replaces older builds and restores the self-update channel.
Before you run the installer, open Settings › Apps › Installed Apps (or the legacy Add/Remove Programs panel) and uninstall any existing copy of Innioasis Updater. Starting clean prevents file conflicts.
Download Clean Installer for WindowsSave the installer to your Downloads folder. Close Innioasis Updater if it is currently running.
Open Settings › Apps › Installed Apps (or the legacy Control Panel › Add/Remove Programs) and uninstall Innioasis Updater so the reinstall starts from a clean slate.
Run the installer you downloaded—Windows will prompt for permission. When setup finishes, launch Innioasis Updater; it should now detect 1.8.2.8 automatically and regain Smart Drop and Fast Update.
This reinstall also fixes prolonged startup times and restores the Updater’s ability to fetch device firmware automatically.
macOS packages include a built-in reinstall workflow that clears out stale components, ensures launch agents are up to date, and drops in version 1.8.2.8.
Download Innioasis Updater DMGOnce you are on the latest version, you gain access to the features below. These are only available on current builds.
Need help verifying your version? Open Innioasis Updater, choose Help › About, and confirm the build shows 1.8.2.8.
If the clean install fails, capture any error messages and reach out to the Innioasis community support channels. Include your OS version, Updater build (if available), and the steps you have already tried.
Keeping your install current ensures you always receive the newest firmware packages and tools as they roll out.